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  • Q1: How can I feel safe to do business with your company?

  • A:

    We will make the confidentiality agreement before cooperation. 

  • Q2: I can't find the product I need on your website, can you make product according to my design?

  • A: Yes,of course.The products showing on our website are not for sales, but only for helping you understand our services. We professional do custom work according to every customer's design. Please do not hesitate to send us your design drawing now for your next project!
  • Q3: If I need sample,what should I do?

  • A:

    It's our pleasure to send sample for you.

    You can send me your delivery address by email or message.We will send you free sample at first time.

  • Q4: What about the package of product?

  • A: 1. Wooden pallet with carton.
    2. Plastic pallet with carton.
    3. Wooden wooden pallet with wooden case.
    4. According to customer requirements.
  • Q5: How to become the agents for JY Machinery?

  • A: It is OK! We will depend on the sales turn over and also do research on your market. If your have interest,let us discuss more !
  • Q6: What is the service offered by company?

  • A: We have the professional engineer team which can design and develop the prototype and manufacturing to meet different customer nequirement.
  • Q7: What is payment terms?

  • A: T.T,Western Union and L/C isacceptable.
  • Q8: What do you have for certificate?

  • A: Our products are passed through ISO9001:2015.
  • Q9: How about inspection?

  • A: We have the whole inspection system from raw material to end products include temperature test,strength test and so on.
  • Q10:  How long is your products warranty ?

  • A: The warranty period of our products is 18 months.
  • Q11: Do you offer any design services for a machined part?

  • A: Yes,we can turn your idea into reality and create perfect design for production.
  • Q12: What type of CAD files are accepted?

  • A: The files formats we can work are include:stp(STEP)、x_t、IGS、stl、dwg、pdf
  • Q13: What CAD/CAM software do you use?

  • A:

    The engineer software we use inlcude:Pro/ESolidWorksUGAUTOCAD

  • Q14: What max dimensions can you handle?

  • A:

    Largest milling size:1860*1220*500mm

    Largest turning size:φ1200*2060mm

    Largest routing size:2440*1220mm*400mm

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