• Q1: How do you guarantee the deliver time?

  • A:

    We have independent PMC department to arrange the production plan.

    We have production meeting every morning to report the production progress and discuss the problems.

    We will make production progress report to you every week and take some pictures for your reference, that's you can know our production progress clearly.

  • Q2: What is the quality guarantee?

  • A: We will make 100% inspection before packing and delivery to make sure the products 100% meet your requirements.
    We will keep the production drawing and test report with 3 months, if you found any problems when received the parts, please contact with us at the first time, we will give you a solution within 8 hours
  • Q3: Can you produce precise parts according to our drawing or our samples?

  • A:

    Yes, we can produce parts according to your 2D or 3D drawings, and we can make measurement for your samples to make drawings for production.

  • Q4: How can I get the quotation?

  • A: We will submit the quotation in 8 hours if getting detailed information during working days.
    In order to quote for you earlier, please provide us the following information together with your inquiry.
    1). Detailed drawings (CAD/PDF/DWG/IGS/STEP/JPG)
    2). Material requirement
    3). Surface treatment
    4). Quantity (per order/per month/annual)
    5). Any special demands or requirements, such as packing, labels,delivery,etc.
  • Q5: Are you a manufacturer or a trading company?

  • A: We are direct manufacturer with over 10 years’ export experience for machinery parts, welcome to visit us.
  • Q6: What is your surface treatment ?

  • A: Including: powder coating, sand blasting, painting, polishing, acid pickling, anodizing, enamel, 
    zinc plating, hot-dip galvanizing, electrophoresis, chrome plating.
  • Q7: How to do if I receive the unsatisfied goods?

  • A: We make the product according to your requests and drawings confirmed before production. If anything we have done wrong, we remake for you free of charge!
  • Q8: How do you pack the goods? Can I have my packaging customized?

  • A: We pack every item by EPE, then have them packed by carton box or wooden box according to your request. Of course we support customized packaging. Please contact us to discuss it now!
  • Q9: What do you do for quality control of my order?

  • A:

    Raw material inspection--Semi-finished products inspection before surface treatment--finished products inspection before packing. Inspection report available to you!

  • Q10: How can I know my order process during production?

  • A: We keep you updated during production by sending you pictures and videos!
  • Q11: Can I receive a prototype before submitting a larger order?

  • A: Sure. It is a must procedure.
  • Q12: Can you make the product according to my original sample?

  • A: Of course. Please send us your sample via air shipping. Then we make a detail analysis of your sample and provide you the drawings before production.
  • Q13: How can I deal if I don't have design drawing?

  • A: We can make drawings according to your design idea. Warmly welcome to contact us to discuss your idea.
  • Q14: Do your company accept small quantity order?

  • A: Sure,we do. Small order is warmly welcomed. Hope that with our efforts, your business is better and better
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